Refund policy
At mostaffordable.in, we value your satisfaction and aim to provide a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
• Products can be returned within 3 days of delivery.
• To be eligible, the item must be unused, in its original condition, and with all original packaging, tags, and accessories intact.
• Certain products such as personal care items, foods, undergarments, perishables, and customized items are non-returnable for hygiene and safety reasons.
2. Return Process
• To initiate a return, please contact our support team at iidtamazon@gmail.com or call +91-9037992063 with your order details.
• Once your request is approved, we will arrange a pickup or ask you to ship the product back (depending on your location).
• Please ensure the item is securely packed to avoid damage during transit.
3. Refund Policy
• After receiving and inspecting the returned product, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 7–10 business days to your original payment method.
• Shipping charges are non-refundable unless the return is due to a wrong or defective item sent by us.
4. Exchanges
• We offer exchanges only for defective or damaged products. If you need to exchange it for the same item, contact us at iidtamazon@gmail.com.
5. Damaged or Wrong Product
• If you receive a damaged or incorrect product, report it to us within 48 hours of delivery with clear photos/video. We will replace or refund the product at no extra cost.
6. Cancellation Policy
• Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible.
📌 Contact Us
For any queries regarding returns or refunds:
• Email: iidtamazon@gmail.com
• Phone: +91-9037992063